When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
enabling a service to recognise your device so you don’t have to give the same information several times during one task
recognising that you may already have given a username and password so you don’t need to do it for every web page requested
measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
You can manage these small files yourself within your browser settings.
There are two types of cookie you may encounter when using websites:
First party cookies: these are the sites own cookies, controlled by the site owner and used to provide information about usage of the site and possibly help the site’s functionality. www.service-design.co.uk does not use these cookies.
Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
Third party cookies
We use a number of suppliers who may also set cookies on their websites’ on its behalf. www.service-design.co.uk does not control the dissemination of these cookies. You should check the third party websites for more information about these.
Name: _utma _utmb _utmc _utmz
Purpose: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.